Some customers are experiencing degraded performance

Resolved
Duration: 20h 28mMay 6, 2026

Affected services

API

Degraded

Fulfillment Options

Degraded

Order Routing

Degraded

Order Management

Degraded

Replenishment/Stock Balancing

Degraded

Global Inventory

Degraded

Inventory Control

Degraded

Order Fulfillment

Degraded

Return Management

Degraded

Carrier Management

Degraded

Timeline

Resolved
08:11May 7, 202611d ago

Wir haben den Incident behoben.

APIFulfillment OptionsOrder RoutingOrder ManagementReplenishment/Stock BalancingGlobal InventoryInventory ControlOrder FulfillmentReturn ManagementCarrier Management
Identified
11:43May 6, 202612d ago

We are currently investigating a performance degradation that is impacting some customers. Affected users may experience slower response times and intermittent delays when using the platform.

APIFulfillment OptionsOrder RoutingOrder ManagementReplenishment/Stock BalancingGlobal InventoryInventory ControlOrder FulfillmentReturn ManagementCarrier Management